FREE SHIPPING on everything we sell!
Order Confirmation:
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 7-14 business days.
Order Shipment:
We currently only ship within 48 contiguous states of the United States. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@lift-n-up.com.
Order Not Received:
Once an order has been shipped and there is a delivery confirmation, Lift-N-Up is not responsible for any theft of product or delivery to the wrong address.
Damaged Claim:
Please refuse delivery if your order appears damaged, defective, or incorrect. Once delivery has been refused with the shipper, you will have the option to cancel the order for a full refund, or have a replacement shipped to you at no additional cost. Please notify us within 24-hours if your order is delivered with concealed damaged. Please include a detailed description of the damages or defects along with any additional supporting documents, like part numbers, and pictures, emailed to info@lift-n-up.com. Once we have received this information, we will file a claim with the shipper or manufacturer on your behalf, and you will be given the option to have a replacement sent or receive full refund.
No Shipping available for Alaska, Hawaii, Puerto Rico, and PO Box addresses.
If you have any questions, please contact us at: info@lift-n-up.com.